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Learn about the Customers section and what you can do in the user profiles

Explore all the possibilities to adjust the user profiles

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Getting started
    Migration Billing Notification center General settings
  • Loyalty and Rewards
    Points VIP Tiers Referral program Rewards FAQ Migration in Loyalty Program
  • Reviews
  • Wishlist
  • Social login
  • Instagram
  • Integrations
  • Case Studies
  • FAQ
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Table of Contents

1. Explore the user Rewards and store activity and other information: 2. Edit the point balance and spent points of the user: 3. Refund the redeemed discounts: 4. Track the Order History: 5. Edit the customer's birth date: 6. Track the Marketing status (Email/SMS subscription): 7. Track the member status in the Rewards program:

The Customers section helps you see the activity of the users such as leaving reviews, saving products to Wishlist, making purchases, and receiving points or discounts.

There are other useful things that you can do in the user profiles such as editing the points balance, spending their points, resetting or manually assigning the VIP tiers, and refunding the redeemed discounts.

Let's view the user profile in detail below.

1. Explore the user Rewards and store activity and other information:

2. Edit the point balance and spent points of the user:

For more details be sure to check this guide.

3. Refund the redeemed discounts:

 

Click on the discount code and the window will pop up:

4. Track the Order History:

5. Edit the customer's birth date:

6. Track the Marketing status (Email/SMS subscription):

7. Track the member status in the Rewards program:

If you have any additional questions you can always contact us😊. 

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Table of Contents

1. Explore the user Rewards and store activity and other information: 2. Edit the point balance and spent points of the user: 3. Refund the redeemed discounts: 4. Track the Order History: 5. Edit the customer's birth date: 6. Track the Marketing status (Email/SMS subscription): 7. Track the member status in the Rewards program:
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