How to complete the onboarding process
Let's dive into more details on how you can go through the onboarding process
If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.
After you add Growave app to your Shopify website, you will be redirected to the following page where you will see the introduction stage of our app. Just click on 'Let's start' and the pricing page will appear.
Please choose a plan which will be suitable for you.
Then, you will be back to the Onboarding process.
Let's start with the Loyalty and Rewards program! Here you may name your points and select a color scheme for the Rewards tab.
You may select the spending and earning rules you'd like to have in your program or skip it and think of them later.
Check out articles on creating earning and spending rules below:
How can customers spend their points
The next step is for the Reviews! Here you may activate the Review request emails and in what number of days it is going to be sent after the purchase is made. Also, you can choose the reviews layout and what widgets you'd like to add to your shop.
And we continue with the Wishlist where you may select whether you'd like to notify the customers about products in the wishlist, display the tab or not, and the widgets you want to have on your shop.
In the final step just leave your contact details and click on 'Finish'!
After that automatic integration request will be sent to our development team to start working on your site (It usually takes from 2 to 24 hours).
In the meantime, you can continue setting up the apps, check out useful articles from our Knowledge Base, or reach out to us if you have any questions.
If your store is protected by a storefront password, please make sure to provide us with it. You can send it through this widget in the admin panel:
This video also might be helpful:
That's pretty much it! We will get back to you as soon as the selected apps will be added to your selected theme. 🥰