Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
  • Home
  • Social login

FAQ on the Social login app

Here you may find quick answers to the most asked questions on the Social login feature

Written by Polina Tsigelskaia

Updated at March 30th, 2023

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Getting started
  • Best Practices to set up Growave apps
  • Loyalty and Rewards
  • Reviews
  • Wishlist
  • Social login
  • Instagram
  • Integrations
  • Case Studies
+ More

Table of Contents

1. Do visitors need to fill in their email after login in via their social account? 2. Does Growave Social Login app draw the date of birth from the Social networks? 3. If a customer logs in using Social networks is he required to change his password?

1. Do visitors need to fill in their email after login in via their social account?

There's no need for customers to leave their email addresses when logging in via social networks. Information about visitors will be saved on the site depending on what kind of social network the visitor logged in to. To log in through any social network, you need to click on the icon of the social network, thus the site uses the data that you left in a certain social network.

2. Does Growave Social Login app draw the date of birth from the Social networks?

No, due to Facebook privacy policy amendments, we can no longer access to date of birth of a customer. Thus, that field is empty on the Profile page and can only be edited by a customer.

3. If a customer logs in using Social networks is he required to change his password?

If a client logs in to the site using social accounts, then he does not need to change his password. The "reset password" function refers to Shopify and can be applied when the client logs in via his email.

You didn't find the answer to your question? Do not hesitate to contact us! 😊

app faq social login

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • About automatic Review Request emails
  • About the Referral program
  • Custom actions
  • How to export your existing data from different apps
growave-logo

Growave is the all-in-one Shopify marketing platform with powerful tools for photo reviews, wishlists, loyalty programs, referrals, and UGC.

shopifystorebtnimg

Products

Loyalty and Rewards Wishlists Reviews Instagram Social Login

Resources

Knowledge BaseRecommended Themes Live Demo API Documentation Best Shopify Apps Shopify Plus Shopify POS

Company

About Us Partners Legal Center Contact Us
Expand