If you're considering using Growave's Loyalty program feature and would like to easily transfer your customers’ points from another loyalty app within the Shopify platform, we've got you covered. Here is a quick guide on how to import your customers’ points into our app and continue boosting sales and increasing repeat purchases.

Quick import of customers’ points

Step 1.  Go to Shopify Admin → Apps → Choose Growave app → Import/Export rewards 

Step 2. Upload CSV file. You can easily download CSV Template and learn how to prepare your file.

Here are the required and optional parameters for points import:

• ‘email’ - your customers’ emails [REQUIRED]
• ‘points’ - number of points [REQUIRED]
• ‘customer_id’ - unique ID from Shopify that identifies a shopper (if none, the “customer ID” column can be empty in file) [REQUIRED] 

The required and optional parameters for VIP Tiers import:

• ‘customer_email’ - your customers’ emails [REQUIRED]
• 'vip_tier'' - VIP tier [REQUIRED]
• ‘customer_id’ - unique ID from Shopify that identifies a shopper (if none, the “customer ID” column can be empty in file) [REQUIRED] 

NOTE: CSV file size should be no more than 10MB

Step 3. Choose the import type. 

Step 4. Go through the validation process. As soon as a CSV file is uploaded for import. it will be validated for matching parameter data.

Step 5. Start the import. 

If you face any problems with importing points then feel free to contact us. We'll be happy to assist you.