Growave allows you to use your own custom domain for the Referral program. Since the default link looks like that (example): https://refrr.app/pUzphmlxrM/62389 so you can change that to a custom one 😉.
For that, you will need to create a DNS record and add it to the settings of the Referral program. So in our setting of the Referral program, you need to put the custom domain, for example below:
Since your main domain (let's say: growave.com) is already linked to Shopify, you will not be able to use it for setting up a custom domain. Instead, you can use another domain or create a special subdomain (like: referral.growave.comor ref.growave.com)
In your DNS provider, such as Name, GoDaddy, BlueHost, etc., you can use the existing record or create a new one. Indicate a resource record type as CNAME and - ref.refrr.app as a value (canonical name for the alias, single-level redirection). So in the HOST, you need to add referral (or just ref it`s fully up to you😊), in the POINTS TO - add our referral link that is: ref.refrr.app, TTL can be any. Here is an example:
If you want to use a custom domain and not the subdomain, then when adding a DNS record, please leave the "Host" field empty. But if the editor does not allow you to leave that field empty, you can enter "@" there.
If the "Referral link expired" error occurs, when trying to follow a custom domain that you have changed previously (i.e. referral.growave.com or ref.growave.com) - it means that you have set up a DNS record correctly.
In order for the custom domain to be applied to the referral links of new users, you need to save it in the referral program's settings.
NOTE: Once your Referral program's settings have been updated, if there were any old customers who had referral links - it might take a little while to update them from our end since it requires launching a custom job for it. So once again, please have no worries, it just needs to be updated and will take some time 🌞.
That's pretty much it!
If this article inspires any questions or requests, please feel free to contact us. 😉