Integration with Shopify Point of Sale (POS)

Shopify POS is a great app for enabling business owners to sell products in person from almost anywhere, i.e. it will let you sell across multiple locations, and channels, accept payments, and offer standout customer experiences. Moreover, it will sync with your online Shopify store so that you will be able to track and manage both your orders and your inventory across all your sales channels. The integration between Growave and Shopify POS will let you store and track both online and offline purchases, enroll all your customers into a rewards program, and redeem their points in both places. Thereby, due to this integration, you can grow your business by converting one-time shoppers into repeat buyers. 

Step 1. Download the Shopify POS app on the App Store or Google Play. It's available for both iOS and Android devices. 

If you already have a Shopify account, you’ll be prompted to log in. Then the app will automatically fill up with all the products you sell. 

Step 2. Go to your Growave admin panel and turn on the Rewards program. It automatically will be added to Shopify POS’s list.

Step 3. Proceed to use the Rewards program within Shopify POS.

You will be able to complete the following actions:

  • create new or choose among existing members from your Rewards program;
  • apply available discounts to the checkout
  • and make a refund.

But first, here is a detailed guide on how to use Shopify POS.

Step 1. To integrate the Growave extension into the POS dashboard, follow these steps: Add tile > App > Growave: Loyalty & Wishlist > Add Loyalty app > Save

NOTE: In a new POS UI extension admins can add a widget in their POS device to use redeemed discounts of customers in offline sales. This feature makes it much easier for sellers and customers to find discounts. Just find the customer you're looking for, and the POS system will show you all the active discounts available for that customer.

If you have set up a limitation for your discounts to be applied only to certain products or collections - this rule won't work on the new POS app. Shopify doesn't provide us with information about customers' shopping bags, so we cannot track which product is being purchased, which is why the discount will be applied. 

Step 2. At the bottom of the POS admin panel, click on the Products section and select the product to add to the cart.


Step 3. And then add a customer

Step 4. After selecting a product and customer, the admin panel will display the number of items in your cart and the point balance of a customer. Additionally, it will show the amount of available promotions.

Here you may select an available discount and it will be immediately applied to the order:

NOTE: on the POS app, only two types of discounts are available: Fixed amount discounts and Percentage discounts. Variable discounts, Free products, Free Shipping and Gift cards are not available for use in Shopify POS.

P.S. When setting up the spending rules, don't forget to mention the channels where your discounts will be applicable.

Earning points while placing an order in Shopify POS

When a customer with an active account purchases offline and the order is placed in Shopify POS, the points for Place order, Punch card, and Buy X to get Y will be awarded. Also, if during this period the Boost campaign is enabled, points will be multiplied according to the settings of 'Points Multiplier'.
Let your customers redeem the rewards for points they've earned for the on-site actions.

How to set up the rewards?

Sales channel options 

Here you can select a sales channel that is more convenient for you. It gives you more flexibility in terms of rewarding options both for your Online and Physical store. 

Online Store - Discounts will be available only on the Online Store. 

Shopify POS - Discount will be available only on Shopify POS. 

Both - Discounts will be available in both of the Sales Channels.


Exception for Free Shipping, Free Product, and Gift Card Rules

If you use the Shopify POS channel all additional parameters except for an Inclusive Tag will be ignored. Parameters such as are ignored: 

  • Minimum Purchase amount
  • Discount Expiration
  • Specific collection

It occurs due to the restrictions of Shopify POS. 

As for the Discount type, Shopify POS works only with the Fixed Discount. In case you select Both, then parameters will be ignored on Shopify POS but applied on the Online store. 

NOTE: The following option applies only to Cash and Percentage discounts. Online store option is selected by default for the new stores.


That's it! Hope it was clear and interesting 🤗 If not, please contact us at support@growave.io or by chat icon in the bottom-right corner, and we'll gladly help you with your requests and questions.

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