Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Go to Growave
  • Contact Us
  • Home

Loyalty and Rewards

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Getting started
    Migration Billing Notification center General settings
  • Loyalty and Rewards
    Points VIP Tiers Referral program Rewards FAQ Migration in Loyalty Program
  • Reviews
  • Wishlist
  • Social login
  • Instagram
  • Integrations
  • Case Studies
  • FAQ
+ More

Loyalty and Rewards

  • How to start using Loyalty and Rewards
  • Best Practices for beginners on setting up Rewards
  • Import Points into Growave: Quick Guide
  • Let your social media followers know about the Rewards program
  • Announcement bar for your Rewards program
  • Announce your Loyalty Program through email
  • What period should I set for the points expiration?

Points

  • About the Points program
  • Rewardable actions
  • Custom actions
  • Points at Checkout
  • Adjust order rewarding settings
  • Points expiration
  • How to Boost campaigns
  • How customers can Earn Points and Get the Discounts
  • How to reward for past actions
  • How customers can view their points balance
  • How to subtract points based on the financial status of the order
  • How to manually adjust customer's points balance
  • How to refund redeemed discounts
  • How to exclude members or products from the Rewards programs
  • Sorting reward actions
  • How to change the language of Earning and Spending rules?
  • Best practices on setting up the Points program
  • Import Points into Growave: Quick Guide

VIP Tiers

  • About the VIP Tiers
  • How to manually assign/reset VIP Tiers to members
  • How to choose milestone when creating a VIP tier
  • How customers can see their VIP tier status
  • How to reward members for reaching a VIP tier
  • Best practices on setting up VIP tiers
  • Import VIP tiers into Growave: Quick Guide

Referral program

  • About the Referral program
  • Custom domain for your Referral links
  • How to manage reports of the Referral program abuse
  • How customers can find their referral link
  • Best practices on using the Referral program

Rewards FAQ

  • FAQ on the Rewards app
  • How to get valuable data from the Rewards Analytics
  • How Loyalty & Rewards program issue points on multicurrency shops?
  • How to add a Rewards widget "How many points you will earn"
  • How to change wording of the Loyalty and Rewards FAQ
  • Rewards notifications and how they function
  • How to disable the Rewards tab
  • How to change the Loyalty and Rewards' design
  • Is it possible to stack Growave discounts?
  • Reward nudges
  • How to get a customer's birthday
  • How to pause the Loyalty&Rewards program?
  • What period should I set for the points expiration?

Migration in Loyalty Program

  • How to export Loyalty and Rewards data
  • How to import existing customers to our Loyalty and Rewards program?
  • How to import VIP Tiers to the Loyalty&Rewards program?

Popular Articles

  1. Liquid Variables for Email Templates
  2. Klaviyo Integration
  3. Best Practices for beginners on setting up Rewards
  4. About the VIP Tiers
  5. About the Referral program
  6. Importing reviews into Growave
  7. How to start using Reviews
  8. About automatic Review Request emails
  9. Creating an import file for reviews
growave-logo

Growave is the all-in-one Shopify marketing platform with powerful tools for photo reviews, wishlists, loyalty programs, referrals, and UGC.

shopifystorebtnimg

Products

Loyalty and Rewards Wishlists Reviews Instagram Social Login

Resources

Recommended Themes Live Demo API Documentation Best Shopify Apps Shopify Plus Shopify POS

Company

About Us Partners Legal Center Contact Us
Expand