Loyalty and Rewards
About the VIP Tiers
Learn how to use the VIP Tiers
About the Referral program
Get to know how to set up the Referral program
How Loyalty & Rewards program issues points on multicurrency shops?
Learn the logic of the rewarding on multicurrency shop
How can customers spend their points
Learn how to set up "Spending points"
Learn more about rewardable actions in Growave
How to import existing customers to our Loyalty and Rewards program?
Learn how to migrate existing customers with points from Smile.io, Swell, Marsello, LoyaltyLion, and others.
Custom domain for your Referral links
Learn how to set up your own custom domain for generating links for your Referral program
How to exclude members or products from the Rewards programs
Learn how you may easily exclude products or members from the Rewards features by using the tags
FAQ on the Rewards app
Here you may find quick answers to the most asked questions on the Rewards feature
Here is the detailed guide on how you may create and set up Custom actions in Points program.
How customers can Earn Points and Get the Discounts
Check the short guide which helps understand the way customers can use their points and discounts.
Learn how to set up your Gift cards
How to reward members for reaching a VIP tier
Get to know more about rewarding options when assigning VIP tiers to members
Creating Earning points rules to reward for various actions
Learn how to set up "Earning points"
Rewards notifications and how they function
Learn more about specific details of rewards email templates
How to change the Loyalty and Rewards' design
Learn how to adjust the Loyalty and Rewards' appearance
Adjust order rewarding settings
Decide what orders earn points, exclude taxes, shipping and discounts from earning.
How to add a Rewards widget "How many points you will earn"
Learn how to display a widget with the points price on the product page
Learn more about points expiration
How to reward for past actions
A quick guide on how to hook existing members into the rewarding program by giving points for past actions
How to choose criteria when creating a VIP tier
Learn more about VIP tier criterias and how to set them up
How to start using Loyalty and Rewards
A quick guide to set up and get started with Loyalty and Rewards
How to import VIP Tiers to the Loyalty&Rewards program?
Check the following guide to know how you can import VIP Tiers.
How to get a customer's birthday
Where to see your customers' birthdays in Growave
How to manually adjust customer's points balance
Learn how to add and subtract your customers points
Is it possible to stack Growave discounts?
Let's find out whether it's possible to combine discounts and how
How to disable the Rewards tab
Learn how to turn off the Rewards tab from the Admin Editor
About the Points program
Learn how to get started with Points
How to Boost campaigns
Learn about Growave brand new feature to boost various campaigns on the store
Learn more about nudges and how they help encourage reward activity on the store
How customers can view their points balance
Learn how your customers may see their rewards points
How customers can find their referral link
Learn how your customer may find and share their referral link
How to export Loyalty and Rewards data
A quick guide on how to export the Loyalty and Rewards data from the Admin panel
Learn more about the flexible discounts
How to edit the Loyalty and Rewards FAQ
A quick quide to setting up the Loyalty and Rewards FAQ
How to subtract points based on the financial status of the order
How to configure customer points refunds in your order settings
Spend X to get Y
Learn how to use the Spend X to Get Y rule
Learn how to set up a spending rule with a free product in exchange for points
Buy certain product or collection and get X points or reward
Learn how to use the Buy certain product or collection and get X points or reward rule
How to manually assign/reset VIP Tiers to members
Let's explore how to manually give users a certain tier
Explore the applying options of discount code
Learn how to set up 'Free shipping' discount spending rule
How to refund redeemed discounts
Learn how to refund discounts and return points to your customers
How to manage reports of the Referral program abuse
Get to know how to manage reports
How customers can see their VIP tier status
Learn where your customer may see their VIP tier status
Subscribe to newsletter
Explore how the 'Subscribe to newsletter' works
Excluding discount codes on sale items with the help of Power Tools
The following guide describes how to exclude the discount code if the product or collection is already on sale.
How to get valuable data from the Rewards Analytics
Explore all features of the Rewards analytics