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Loyalty and Rewards

About the VIP Tiers

Learn how to use the VIP Tiers

Polly T.

Written by Polly T.

About the Referral program

Get to know how to set up the Referral program

Polly T.

Written by Polly T.

How Loyalty & Rewards program issues points on multicurrency shops?

Learn the logic of the rewarding on multicurrency shop

Polly T.

Written by Polly T.

How can customers spend their points

Learn how to set up "Spending points"

Polly T.

Written by Polly T.

Rewardable actions

Learn more about rewardable actions in Growave

Polly T.

Written by Polly T.

How to import existing customers to our Loyalty and Rewards program?

Learn how to migrate existing customers with points from Smile.io, Swell, Marsello, LoyaltyLion, and others.

Polly T.

Written by Polly T.

Custom domain for your Referral links

Learn how to set up your own custom domain for generating links for your Referral program

Polly T.

Written by Polly T.

How to exclude members or products from the Rewards programs

Learn how you may easily exclude products or members from the Rewards features by using the tags

Polly T.

Written by Polly T.

FAQ on the Rewards app

Here you may find quick answers to the most asked questions on the Rewards feature

Polly T.

Written by Polly T.

Custom actions

Here is the detailed guide on how you may create and set up Custom actions in Points program.

Polly T.

Written by Polly T.

How customers can Earn Points and Get the Discounts

Check the short guide which helps understand the way customers can use their points and discounts.

Polly T.

Written by Polly T.

Gift cards

Learn how to set up your Gift cards

Polly T.

Written by Polly T.

How to reward members for reaching a VIP tier

Get to know more about rewarding options when assigning VIP tiers to members

Polly T.

Written by Polly T.

Creating Earning points rules to reward for various actions

Learn how to set up "Earning points"

Polly T.

Written by Polly T.

Rewards notifications and how they function

Learn more about specific details of rewards email templates

Polly T.

Written by Polly T.

How to change the Loyalty and Rewards' design

Learn how to adjust the Loyalty and Rewards' appearance

Polly T.

Written by Polly T.

Adjust order rewarding settings

Decide what orders earn points, exclude taxes, shipping and discounts from earning.

Polly T.

Written by Polly T.

How to add a Rewards widget "How many points you will earn"

Learn how to display a widget with the points price on the product page

Polly T.

Written by Polly T.

Points expiration

Learn more about points expiration

Polly T.

Written by Polly T.

How to reward for past actions

A quick guide on how to hook existing members into the rewarding program by giving points for past actions

Polly T.

Written by Polly T.

How to choose criteria when creating a VIP tier

Learn more about VIP tier criterias and how to set them up

Polly T.

Written by Polly T.

How to start using Loyalty and Rewards

A quick guide to set up and get started with Loyalty and Rewards

Polly T.

Written by Polly T.

How to import VIP Tiers to the Loyalty&Rewards program?

Check the following guide to know how you can import VIP Tiers.

Polly T.

Written by Polly T.

How to get a customer's birthday

Where to see your customers' birthdays in Growave

Polly T.

Written by Polly T.

How to manually adjust customer's points balance

Learn how to add and subtract your customers points

Polly T.

Written by Polly T.

Is it possible to stack Growave discounts?

Let's find out whether it's possible to combine discounts and how

Polly T.

Written by Polly T.

How to disable the Rewards tab

Learn how to turn off the Rewards tab from the Admin Editor

Polly T.

Written by Polly T.

About the Points program

Learn how to get started with Points

Polly T.

Written by Polly T.

How to Boost campaigns

Learn about Growave brand new feature to boost various campaigns on the store

Polly T.

Written by Polly T.

Reward nudges

Learn more about nudges and how they help encourage reward activity on the store

Polly T.

Written by Polly T.

How customers can view their points balance

Learn how your customers may see their rewards points

Polly T.

Written by Polly T.

How customers can find their referral link

Learn how your customer may find and share their referral link

Polly T.

Written by Polly T.

How to export Loyalty and Rewards data

A quick guide on how to export the Loyalty and Rewards data from the Admin panel

Polly T.

Written by Polly T.

Flexible discounts

Learn more about the flexible discounts

Polly T.

Written by Polly T.

How to edit the Loyalty and Rewards FAQ

A quick quide to setting up the Loyalty and Rewards FAQ

Polly T.

Written by Polly T.

How to subtract points based on the financial status of the order

How to configure customer points refunds in your order settings

Polly T.

Written by Polly T.

Spend X to get Y

Learn how to use the Spend X to Get Y rule

Polly T.

Written by Polly T.

Free product

Learn how to set up a spending rule with a free product in exchange for points

Polly T.

Written by Polly T.

Buy certain product or collection and get X points or reward

Learn how to use the Buy certain product or collection and get X points or reward rule

Polly T.

Written by Polly T.

How to manually assign/reset VIP Tiers to members

Let's explore how to manually give users a certain tier

Polly T.

Written by Polly T.

Explore the applying options of discount code

Polly T.

Written by Polly T.

Free shipping

Learn how to set up 'Free shipping' discount spending rule

Polly T.

Written by Polly T.

How to refund redeemed discounts

Learn how to refund discounts and return points to your customers

Polly T.

Written by Polly T.

How to manage reports of the Referral program abuse

Get to know how to manage reports

Polly T.

Written by Polly T.

How customers can see their VIP tier status

Learn where your customer may see their VIP tier status

Polly T.

Written by Polly T.

Subscribe to newsletter

Explore how the 'Subscribe to newsletter' works

Polly T.

Written by Polly T.

Excluding discount codes on sale items with the help of Power Tools

The following guide describes how to exclude the discount code if the product or collection is already on sale.

Polly T.

Written by Polly T.

How to get valuable data from the Rewards Analytics

Explore all features of the Rewards analytics

Polly T.

Written by Polly T.