Loyalty and Rewards
About the VIP Tiers
Learn how to use the VIP Tiers
Written by Polly T.
About the Referral program
Get to know how to set up the Referral program
Written by Polly T.
Rewardable actions
Learn more about rewardable actions in Growave
Written by Polly T.
How can customers spend their points
Learn how to set up "Spending points"
Written by Polly T.
How to import existing customers to our Loyalty and Rewards program?
Learn how to migrate existing customers with points from Smile.io, Swell, Marsello, LoyaltyLion, and others.
Written by Polly T.
How Loyalty & Rewards program issues points on multicurrency shops?
Learn the logic of the rewarding on multicurrency shop
Written by Polly T.
FAQ on the Rewards app
Here you may find quick answers to the most asked questions on the Rewards feature
Written by Polly T.
How to exclude members or products from the Rewards programs
Learn how you may easily exclude products or members from the Rewards features by using the tags
Written by Polly T.
Custom actions
Here is the detailed guide on how you may create and set up Custom actions in Points program.
Written by Polly T.
Custom domain for your Referral links
Learn how to set up your own custom domain for generating links for your Referral program
Written by Polly T.
How to change the Loyalty and Rewards' design
Learn how to adjust the Loyalty and Rewards' appearance
Written by Polly T.
Rewards notifications and how they function
Learn more about specific details of rewards email templates
Written by Polly T.
How to reward members for reaching a VIP tier
Get to know more about rewarding options when assigning VIP tiers to members
Written by Polly T.
Creating Earning points rules to reward for various actions
Learn how to set up "Earning points"
Written by Polly T.
How customers can Earn Points and Get the Discounts
Check the short guide which helps understand the way customers can use their points and discounts.
Written by Polly T.
Gift cards
Learn how to set up your Gift cards
Written by Polly T.
How to add a Rewards widget "How many points you will earn"
Learn how to display a widget with the points price on the product page
Written by Polly T.
Adjust order rewarding settings
Decide what orders earn points, exclude taxes, shipping and discounts from earning.
Written by Polly T.
How to start using Loyalty and Rewards
A quick guide to set up and get started with Loyalty and Rewards
Written by Polly T.
Points expiration
Learn more about points expiration
Written by Polly T.
How to reward for past actions
A quick guide on how to hook existing members into the rewarding program by giving points for past actions
Written by Polly T.
How to choose criteria when creating a VIP tier
Learn more about VIP tier criterias and how to set them up
Written by Polly T.
How to get a customer's birthday
Where to see your customers' birthdays in Growave
Written by Polly T.
How to disable the Rewards tab
Learn how to turn off the Rewards tab from the Admin Editor
Written by Polly T.
How to import VIP Tiers to the Loyalty&Rewards program?
Check the following guide to know how you can import VIP Tiers.
Written by Polly T.
How to manually adjust customer's points balance
Learn how to add and subtract your customers points
Written by Polly T.
Is it possible to stack Growave discounts?
Let's find out whether it's possible to combine discounts and how
Written by Polly T.
About the Points program
Learn how to get started with Points
Written by Polly T.
How to Boost campaigns
Learn about Growave brand new feature to boost various campaigns on the store
Written by Polly T.
Flexible discounts
Learn more about the flexible discounts
Written by Polly T.
How to export Loyalty and Rewards data
A quick guide on how to export the Loyalty and Rewards data from the Admin panel
Written by Polly T.
Reward nudges
Learn more about nudges and how they help encourage reward activity on the store
Written by Polly T.
How customers can view their points balance
Learn how your customers may see their rewards points
Written by Polly T.
How customers can find their referral link
Learn how your customer may find and share their referral link
Written by Polly T.
How to edit the Loyalty and Rewards FAQ
A quick quide to setting up the Loyalty and Rewards FAQ
Written by Polly T.
Spend X to get Y
Learn how to use the Spend X to Get Y rule
Written by Polly T.
Free product
Learn how to set up a spending rule with a free product in exchange for points
Written by Polly T.
How to subtract points based on the financial status of the order
How to configure customer points refunds in your order settings
Written by Polly T.
Explore the applying options of discount code
Written by Polly T.
Buy certain product or collection and get X points or reward
Learn how to use the Buy certain product or collection and get X points or reward rule
Written by Polly T.
How to refund redeemed discounts
Learn how to refund discounts and return points to your customers
Written by Polly T.
How customers can see their VIP tier status
Learn where your customer may see their VIP tier status
Written by Polly T.
How to manually assign/reset VIP Tiers to members
Let's explore how to manually give users a certain tier
Written by Polly T.
How to manage reports of the Referral program abuse
Get to know how to manage reports
Written by Polly T.
Subscribe to newsletter
Explore how the 'Subscribe to newsletter' works
Written by Polly T.
Free shipping
Learn how to set up 'Free shipping' discount spending rule
Written by Polly T.
Excluding discount codes on sale items with the help of Power Tools
The following guide describes how to exclude the discount code if the product or collection is already on sale.
Written by Polly T.
How to get valuable data from the Rewards Analytics
Explore all features of the Rewards analytics
Written by Polly T.