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Polly T.
Written by Polly T.

How to start using Q&A

A quick guide to set up and get started using the Questions and Answers app

Increase sales by making it easy for customers to ask questions and get quick & reliable answers from past customers and your team.

  • Lets customers easily ask their questions right on product pages
  • Questions are sent to past happy customers and your team
  • Increase conversions using trusted and unbiased customers answers
  • Improve site ranking using SEO-optimized questions

Q&A feature can be found in the Reviews section since they are connected. You can curate these questions by publishing/unpublishing them, replying/editing, and deleting if questions are inappropriate. You may check Insights in the right corner of the page and see how many questions were asked and answered.

Also, it's possible to import questions from the form on the page below:

That's it! Please feel free to contact us if you have any questions. We'd love to help you!