Search through more than a hundred articles on every aspect of Growave

Polly T.
Written by Polly T.

Uninstalling Growave

How to unsubscribe and remove the app from Shopify theme.

It would break our hearts, but if you have somehow decided to delete our app, there is a proper way to do it.

So, to prevent having any code leftovers on your site, you need properly uninstall the app. To do so, please go to your dashboard, then open Settings->Manage app->Clear the theme

Click on 'Delete':

The "Delete" button disables API calls & permissions and removes the files. Then, you will be redirected to the 'Offboarding' page which includes 4 steps. It will help us in collecting feedback on the app and know what we can improve.

After specifying the reason for canceling, you may also export your files and on the last step you just need to click "Delete app":

Also, please don't forget to remove the app from the Shopify Apps section, so you won't be charged anymore. Open the "Apps and sales channels", find the Growave app, and click on "Remove":

P.S. we are a young startup here and we are still learning & constantly improving our app for our clients like you. We believe that we still have so much room to grow, though we have some things to be proud of. And we owe it all to you, our beloved customers.

So, if you've faced any problems or just don't like anything, please feel free to contact us. We are here for you and ready to prove that we deserve one more chance 😊.