Setting up Rewards notifications can help you in a number of ways. As you are heading to build your Rewards and Loyalty program, email notifications play a significant role in keeping your customers up to date about their point balance, available rewards, earned discounts, and even VIP tier status.
IMPORTANT: Please be aware that our Rewards system notifications hold a "marketing" status, which means that your customers must be subscribed to your Newsletter in order to receive these emails.
You may find these email templates in the Notificationssection of the Rewards app:
The Points program sends notifications about earned points, redeemed discounts, rewards for past actions, points expiration, point balance change, and a birthday reward.
Let's list essential Points program notifications with their specific details:
Earned Points - This can be turned on from the Earning points rule and is sent when the user completes some actions on the store. This email notifies you about the earned points and available discounts.
Reward Redeemed - This email is sent once customers redeem rewards for earned points.